Frequently asked questions about the trip

General

What if I have special needs for the tour?

If you have special requirements – for example, if you have young children, or you have infants or the olds in your group, or if you are handicapped or have physical limitations, if you have special transportation needs, or if you are vegetarian or have other food allergies – please let us know. We can work with both you and the service provider ( restaurant, hotels, transportation …) to ensure that we can meet your needs.

What about travel insurance?

We strongly recommend that all travelers should have travel insurance covered before the departure. Travel insurance is a cost effective way of protecting yourself and your equipment should any problems occur such as cancelled trips, delays, medical emergencies, baggage loss or damage. It also gives you peace of mind. Please also make sure your travel insurance covers all activities planned on your trip.

Do I need to have some vaccine shots before the trip?

No vaccinations are officially required by the Vietnam authorities; however immunization against malaria, cholera, hepatitis, typhoid, tetanus, polio and Japanese encephalitis is advised. Please consult your doctors for further medical advice. Also plan to bring mosquito repellent. Wearing long-sleeved shirts and slacks from dusk onward and avoiding perfume is also recommended. In addition to an ample supply of any prescription drugs you are taking, bring medicines for: Headaches, diarrhea, constipation, insect bites, sore throats, eye drops, cuts, etc.

Electricity
  • Vietnam, Cambodia, and Laos operate on 230 volts.
  • Vietnam uses Types A, E, or F plugs with two flat pins, two round pins, or three round pins, respectively.
  • Cambodia uses Types A, C, or G plugs with two flat pins, two round pins, or three flat pins, respectively.
  • We recommend packing a universal adapter, as well as a voltage converter if you plan on using your own hairdryer or other device without a built-in converter.
  • Your hotels may provide hairdryers, irons, and other small appliances. However, these amenities cannot be guaranteed.

Read more useful articles on our blog about travel in Vietnam and Cambodia